Shipping and delivery
- Dispatched the next business day
- Free US shipping on orders of $50 or more
- Tracking emailed when your parcel ships
Orders are sent for warehouse processing according to the next-business-day schedule described below. Eligible US orders of $50 or more qualify for free shipping; bulky and freight items may have additional charges. Below $50, the shipping charge is shown at checkout before you pay. Tracking is emailed when your parcel leaves the warehouse.
Dispatch
Orders placed on a business day are released to the warehouse the next business day. Orders placed on a Friday, weekend or US public holiday are released on the next business day after that. We do not offer same-day dispatch.
Shipping cost
| Order value | US shipping |
|---|---|
| $50.00 and over | Free on eligible US orders (freight/large-item exclusions may apply) |
| Under $50.00 | $6.95 flat rate, shown at checkout |
Extension tables, cabinets, machines and other large items are shipped as freight-size parcels. If a surcharge applies it is shown at checkout before payment, never added afterward.
Delivery time
Delivery estimates for your address are shown at checkout. Most parcels travel by ground within the continental United States.
Stock and backorders
We ship from a distributor’s warehouse and do not hold items on our own shelves, so we do not publish live stock counts. Occasionally an item is unavailable when the order reaches the warehouse. When that happens we contact you with the available options, and you choose: wait for it, swap it for an alternative, or have that line refunded in full.
Orders with several items
Items may ship separately and arrive on different days. You pay shipping once per order, not per parcel. Each parcel gets its own tracking email.
Where we ship
United States only.
Sales tax
Applicable sales tax is calculated at checkout based on the delivery address and relevant tax requirements.
Frequently asked questions
Do you dispatch the same day?
No. Orders are released to the warehouse on the next business-day schedule described above. Tracking is sent after the parcel actually ships.
Why don’t you show stock levels?
Orders ship from a distributor’s warehouse, and the warehouse does not publish live counts. If an item is unavailable after you order, we email you first and you choose between waiting and a refund.
Is shipping really free over $50?
Eligible US orders of $50 or more qualify for free shipping; large or freight items may incur a surcharge shown at checkout. For orders below $50, shipping charges are shown before payment.
My order shipped in two boxes. Was I charged twice?
No. Shipping is charged once per order regardless of how many parcels it takes.